How Southeast Asia's Super-Apps Turned Lending Into Their Growth Engine
The region's biggest consumer tech platforms didn't start out as banks. But credit, e-wallets and digital banking are now doing more heavy lifting for their revenue than the businesses that made them famous.
Across Southeast Asia, the tech companies that built their names on gaming, e-commerce and ride-hailing are now finding their steadiest growth somewhere else entirely: lending money, running digital banks, and moving payments for the same users they already have.
A Small Slice, But the Fastest Growing One
Technology firms still make up a thin sliver of Southeast Asia's overall corporate revenue pool, and only one internet company ranks among the region's twenty largest firms by sales. Yet that hasn't stopped the region's most recognizable platforms from climbing the rankings this year, each posting double-digit percentage jumps in position. What's notable is what's driving the climb. None of these three companies set out to be financial institutions — one began in gaming and online retail, the other two in moving people and food around cities. Lending, digital wallets and banking licenses have quietly become the fastest-expanding part of each business.
The logic is straightforward. Traditional banks are often reluctant to extend credit to gig workers, small merchants and first-time borrowers because there's little formal data to assess their risk. Super-apps argue they already have that data — years of purchase history, delivery patterns and spending behavior — and can use it to build credit profiles that conventional lenders can't easily replicate. From there, the pitch to build a digital bank practically writes itself.
The Gaming-and-Retail Giant Now Runs Two Banks
The largest of the three platforms grew its overall revenue by close to 30% year-on-year to reach $16.8 billion, but its digital financial services division — recently given a fresh brand name — outpaced even that. The unit grew by nearly 35% last year to reach $2.4 billion, then accelerated further, posting 57.6% year-on-year growth in the most recent quarter reported, hitting $787.1 million. Its outstanding consumer and loan principal reached $5.8 billion as of the end of March, up 76.5% from the same point a year earlier.
The financial arm started life over a decade ago as a simple e-wallet before expanding into credit, banking and insurance-adjacent products. Most of its financial revenue and profit now comes from lending to consumers and small businesses. It also operates two licensed digital banks — one serving Singapore, the other serving Indonesia and the Philippines — giving it a foothold in three of the region's largest consumer markets simultaneously.
Turning Drivers and Merchants Into Borrowers
The region's best-known ride-hailing and delivery platform saw its own financial services arm become its single fastest-growing business line last year, with revenue climbing 44% to $253 million. That pace continued into the most recent quarter, with 36% year-on-year growth. Like its larger rival, the company built its financial business around an e-wallet before branching into lending — this time aimed squarely at its own driver and merchant partners. Total loans disbursed reached $566 million as of the end of March, a 56% increase from a year earlier. The company has also picked up digital banking licenses in two markets, giving it the same kind of banking foothold its bigger competitor already holds.
A Lighter-Touch Approach From Indonesia's Super-App
The third major player, an Indonesian ride-hailing and e-commerce group, has taken a slightly different path. Rather than folding financial services into its main ride-hailing app, it spun out a standalone payments app in 2023 designed to run on less mobile data — a deliberate choice aimed at reaching users with older or lower-powered phones, a meaningful slice of the market outside the region's wealthier urban centers.
The real prize for Southeast Asia's super-apps was never the ride-hailing trip or the food delivery order — it was everything that transaction reveals about who's worth lending to next.
- Financial services is outgrowing the core business. At all three companies, lending and digital banking are growing faster than the gaming, e-commerce or ride-hailing operations that built their user base.
- The e-wallet is the on-ramp. Every platform used a payments product as the first step before expanding into credit and full banking licenses.
- Alternative data is the real asset. Transaction and usage history is being repurposed to assess credit risk for customers traditional banks typically avoid.
- Digital banking licenses are becoming table stakes. Two of the three companies now run two licensed digital banks apiece across different markets.
- Device-level design matters. Building lighter, standalone apps is a deliberate strategy to reach users on older or less capable phones outside major cities.
